a letter to a manager 投诉信

January 3,2003
Dear Manager,
Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it.

I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.

I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply.
                                                                                               Sincerely yours,
                                                                                                                        Tom

亲爱的经理,

现在我写这封信是为了告诉你,前几天我从你的商店买了一台电视机。但是当我把它带回家和把它打开后,我发现它不能正常工作。所以我把它带回商店,告诉助理发生了什么事。令我惊奇的是,你的助理没有帮我解决问题。相反,他大声对我粗鲁,拒绝检查。

我知道你的商店享有很高声誉良好的服务,所以我在你的商店买了电视机。但是今天,我遗憾地发现,这样的服务不应该发生在你的商店，而你的助理没有认真考虑顾客的利益。

我希望你们能调查此事并给我一个合理的解释。我等待知道你将如何处理它。谢谢你的考虑,我期待早日回复。

一封投诉信 A letter of complaint

　　一、一封投诉信

　　假设你是李华，你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。

　　注意：1、词数120左右；2、信的开头和结尾已为你写好，但不计入总词数；3、可适当增加细节，以使行文连贯。

　　范文：

　　May 5, 2015

　　Dear Sales Manager,
    2015年5月5日
   尊敬的销售经理，

　　This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

　　I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

　　这封信是关于你的一个销售人员的起诉。星期二，2012年5月5日，下午2点左右，我去你家店去寻找一件T恤衫。当我问售货员时，王小姐发现我的大小，她告诉我她很忙，我必须找到一个自己。我解释说，我来到她的原因是，我找不到一个。然后，她用一种粗鲁的语气说，如果我找不到一个，那就意味着商店没有了，我需要找个地方。
      我觉得王小姐是粗鲁的。我希望你会调查这件事：我经常在你的商店购物，我期待下一次更愉快的购物体验。

一封投诉信 A letter of a complaint.

A letter of a complaint.

Dear Manager,

Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Don't find the domestic advice.Persuaded by your salesman's sweet words,I spent 2000Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly- bought fridge didn't produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.