Directions:
 Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write and email to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
Do not sign your own name at the end of the letter. Use “Zhang Wei” instead.

参考范文：

Dear Mr./Miss:

This letter is a complaint concerning the electronic dictionary I bought from your online store the other day.

Two weeks ago I mailed the money that ordered and soon received the electronic dictionary. I followed the instructions attached with it. Instead I cannot get it started anyway. After changed the battery inside several times in vain, I totally gave it up.

I wrote to your company expecting a prompt solution to this problem. I would hope that you could do something to give me a satisfactory feedback. And I will appreciate it very much if you put a strict test on these electronic dictionaries , thus stop the continuing complaints and suffers of other customers.

                                                                                                                        Sincerely Yours,
                                                                                                                                Zhang Wei
 

这封信是投诉关于我从你的网上商店买的电子词典。

两周前我汇钱过去并很快拿到了电子词典。我根据说明书使用它。但是我不能打开它。换了几次电池后也是打不开，我完全放弃了它。

我写信给你的公司希望你们能迅速解决这个问题。我希望你能给我一个满意的反馈。如果你对这些电子词典进行一个严格的测试我将非常感激，我也会停止投诉和其他顾客也能避免损失。